DayOf
Back to DayOf

Inquiries

Receive an inquiry

When a couple sends you a request from a listing, it shows up in two places: the Leads list (high-level) and the Inbox (the actual conversation).

Open in app

How to do it

  1. 01

    Get the notification

    Email by default; SMS if you've turned that on. The notification has the couple's first name, the event date, and a one-line note.

  2. 02

    Open Leads

    /dashboard/leads is the fast view: every active inquiry as a row, sortable by date and budget.

    link/dashboard/leads
  3. 03

    Or open Inbox

    /dashboard/inbox is the full conversation view. Same threads, different lens.

  4. 04

    Reply within an hour if you can

    Median time-to-first-reply on DayOf is under one hour. Vendors who reply fastest convert two to three times more inquiries.

What to expect

Each inquiry has a stage label that updates automatically: Inquiry → Negotiating → Quoted → Booked. The Leads list groups by stage so you always know what needs your attention.

Related