By using the Platform, you agree to the practices described in this Privacy Policy. If you do not agree, do not use the Platform.
1. Who we are
DayOf Weddings Co. is a Delaware C-Corporation with a principal place of business in Raleigh, North Carolina, United States.
This Privacy Policy applies to all users of the Platform, including couples and vendors.
2. Information we collect
a. Information you provide directly
We collect personal information you voluntarily provide, including:
For all users:
- Name
- Email address
- Phone number
- City and state
- Account credentials
For couples:
- Wedding date
- Booking details
- Communications with vendors
- Reviews and feedback
For vendors:
- Business name
- Vendor category
- Pricing and availability
- Profile photos, videos, and written content
- Business licenses and insurance documentation
- Bank account connection details (via Stripe)
We may collect uploaded licenses and insurance documents for verification and compliance purposes.
b. Payment information
All payments are processed through Stripe. DayOf does not store credit card numbers or bank account details.
Stripe may collect and process payment information in accordance with its own privacy practices. Vendors connect bank accounts via Stripe Connect.
c. Communications
We collect information related to:
- Messages exchanged on the Platform
- Secure video call scheduling and participation
- Emails sent through the Platform
- Text messages (SMS) sent to your mobile number, where you have explicitly opted in
We use Resend and Mailchimp to send transactional and product-related emails. SMS messages are sent through Telnyx, Inc. and are limited to transactional notifications relating to your account, bookings, payments, scheduled meetings, and event reminders. We do not send marketing SMS, and we do not share mobile numbers or SMS opt-in status with third parties for marketing purposes. You may opt out of non-essential email communications, and may opt out of SMS at any time by replying STOP or by toggling SMS off in your account settings.
d. Automatically collected information
When you access the Platform, we automatically collect:
- IP address
- Device and browser type
- Pages viewed and actions taken
- Session and log data
We use cookies and similar technologies to support login sessions, analytics, and performance monitoring.
3. Cookies & analytics
We use cookies and analytics tools including:
- Google Analytics
- PostHog
These tools help us understand how users interact with the Platform and improve functionality.
You can control cookies through your browser settings. Disabling cookies may affect Platform functionality.
4. How we use your information
We use personal information to:
- Provide and operate the Platform
- Facilitate bookings and payments
- Verify vendor credentials
- Communicate with users
- Improve Platform performance
- Prevent fraud and enforce policies
- Comply with legal obligations
We do not sell personal information.
5. How we share information
We may share personal information with:
- Service providers (Stripe, Resend, Mailchimp, Telnyx, Google, Zapier, Sharetribe, GitHub, hosting providers)
- Vendors and couples as required to complete bookings
- Legal authorities when required by law
We do not share personal information for third-party marketing purposes.
6. Legal bases for processing (GDPR)
For users in the European Union, we process personal data based on:
- Contractual necessity
- Legitimate business interests
- Legal obligations
- User consent, where required
7. Your rights
a. U.S. (CCPA/CPRA)
California residents have the right to:
- Know what personal information is collected
- Request deletion of personal information
- Opt out of the sale of personal information (we do not sell data)
- Not be discriminated against for exercising privacy rights
b. EU (GDPR)
EU residents have the right to:
- Access personal data
- Request correction or deletion
- Restrict or object to processing
- Request data portability
8. Data retention
We retain personal information only as long as necessary to:
- Provide the Platform
- Comply with legal and financial obligations
- Resolve disputes
- Enforce agreements
When data is no longer required, it is securely deleted or anonymized.
9. Data security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.
10. Account deletion
Users may request account deletion by contacting us at admin@dayofweddings.com.
Certain information may be retained as required by law or for legitimate business purposes, such as dispute resolution or fraud prevention.
11. Age requirement
The Platform is intended for users 18 years of age or older. We do not knowingly collect personal information from minors.
12. International data transfers
Your information may be stored and processed in the United States. By using the Platform, you consent to the transfer of information to jurisdictions that may have different data protection laws than your country of residence.
13. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Platform constitutes acceptance of the updated policy.
14. Contact us
If you have questions or requests regarding this Privacy Policy, contact:
DayOf Weddings Co.
Email: admin@dayofweddings.com