Payments are collected from the client in two installments:
Initial Payment (50%): Charged when the client confirms the booking.
Final Payment (50%): Charged automatically 14 days before the event.
After DayOf deducts the 5% platform fee, the remaining amount is paid out to you through Stripe. Payout timing depends on your Stripe account settings and processing schedule.
DayOf uses third-party payment processors to collect payments, deduct fees, and remit payouts. We may withhold amounts required by law.
If you have questions about a specific payout, check your Stripe dashboard or reach out to us at help@dayofweddings.com.