Once you accept a booking request, here is what happens:
Contract formation
A binding Vendor Contract is formed between you and the client. DayOf is not a party to this contract. The Optional Vendor Contract Terms apply by default unless you and the client have agreed to different terms.
Payment collection
The client's Initial Payment (50%) is charged at booking.
The Final Payment (50%) is charged automatically 14 days before the event.
DayOf retains 5% of the total as a platform fee, deducted from your payout.
Your responsibilities
Deliver services as described in your listing and any additional terms you agreed to with the client.
Respond to booking-related communications within 5 days.
Conduct yourself professionally at all times.
Keep all transactions on the platform.
If something changes
Any modifications to the booking require agreement from both you and the client.
If the client requests a reschedule and you decline, it is treated as a client cancellation.
Vendor cancellations are only permitted for verified emergencies.