When a couple books a vendor on DayOf, they expect the following:
A consistent structure.
Every DayOf vendor operates within the DayOf Standard. Couples know that vendors will arrive at the right time, cover the required inclusions for their category, and work within the proven timeline.
Transparent pricing.
The price on your profile includes all required inclusions for the DayOf Standard. Couples should not encounter surprise fees or unexpected charges. Added value options are listed separately.
Professional conduct.
Couples expect vendors to communicate clearly, respond within 5 days, show up on time, deliver what was promised, and conduct themselves professionally throughout the event.
Clear deliverables.
Depending on the category, couples expect specific deliverables:
Photographers: online gallery
Videographers: ceremony video + highlight film
Content Creators: online gallery + 3 edited reels
Coordinators: full timeline management from setup to departure
Entertainment: full sound and MC from ceremony through reception
Officiants: a well-prepared ceremony and legal documentation
Collaboration before the wedding.
Couples expect to work with you on details leading up to the day: shot lists, song selections, ceremony scripts, timeline inputs. The specifics depend on your category.
Meeting these expectations is the floor, not the ceiling. What sets you apart is how you go above and beyond.